Back to Home

Terms of Service

Last Updated: March 30, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and SynapseData ("Company," "we," "us," or "our") governing your access to and use of the SynapseData website, platform, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms to use our Services. By using our Services, you represent and warrant that you meet these requirements.

4. Account Registration

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Subscription and Payment Terms

Some of our Services require payment of fees. When you subscribe to a paid Service:

  • You agree to pay all fees in accordance with the pricing and payment terms presented to you.
  • Subscriptions automatically renew unless canceled before the renewal date.
  • You authorize us to charge your chosen payment method for all fees incurred.
  • All fees are exclusive of taxes, which we may collect as required by law.
  • Fees are non-refundable except as required by law or as explicitly stated in our refund policy.

6. Intellectual Property Rights

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by SynapseData, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms do not grant you any right, title, or interest in the Services or our content, nor any intellectual property rights except for the limited license to use the Services in accordance with these Terms.

7. User Content

You retain all rights in any content you submit, post, or display on or through the Services ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with providing and promoting the Services.

You represent and warrant that you own or have the necessary rights to your User Content and that it does not violate any third party's intellectual property or other rights.

8. Prohibited Conduct

You agree not to:

  • Use the Services in any way that violates any applicable law or regulation.
  • Use the Services for any unauthorized or illegal purpose.
  • Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services.
  • Use any robot, spider, crawler, scraper, or other automated means to access the Services.
  • Bypass or circumvent measures we may use to prevent or restrict access to the Services.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other harmful material.
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

9. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

11. Limitation of Liability

IN NO EVENT SHALL SYNAPSEDATA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. Dispute Resolution

Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules. The arbitration shall be conducted in San Francisco, California.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@synapsedata.com
Address: 123 Data Street, Suite 456, San Francisco, CA 94105